Windrush Voice
The AI phone agent that replaces your IVR.
An AI Phone Agent That Answers Every Call
Most phone systems, even ones with natural-sounding voices, still walk callers through a scripted decision tree. Windrush Voice is an AI phone agent that lets callers say what they need in their own words and answers them in conversation, with no menu to navigate.
On a call, Voice can answer questions, collect details, route the caller to the right person, hand off to a live agent, or take an action for your business, such as booking an appointment. Every call gets answered, including the ones that come in after hours. Voice runs on Foundry, the platform behind all of our products.
Example call, 7:42 PM
Voice Thanks for calling. The office is closed for the evening, but I can help with appointments or take a message.
Caller I need to move my cleaning on Thursday. Something came up at work.
Voice No problem. I have Tuesday at 11:00 AM or Wednesday at 3:30 PM. Which works better?
Caller Tuesday at 11.
Voice You’re all set for Tuesday at 11:00 AM. I’ll let the front desk know.
Sent to your team Rescheduled: Thursday 2:00 PM cleaning moved to Tuesday 11:00 AM at the caller’s request. No follow-up needed.
Why Voice Replaces Traditional IVR
Traditional IVR
Rigid menu trees that force callers through numbered options
Callers abandon calls when they can’t reach the right department
After-hours calls go to generic voicemail
No context about what the caller needs until a human picks up
Windrush Voice
Natural conversation
Callers speak normally and the AI understands their intent without menus or prompts.
24/7 availability
Every call is answered immediately, day or night, weekends and holidays included.
Instant summaries
Call summaries, action items, and key details delivered to your team in real time.
Warm handoff
Your team gets full context before returning the call, so the conversation picks up right where it left off.
How Windrush Voice Works
From incoming call to team notification in seconds.
01
Caller Dials Your Number
A call comes in to your business number, and SIP trunking routes the audio straight to the AI, with no server in between to add delay.
02
AI Answers Naturally
Voice greets the caller in your business’s name and talks with them about what they need: a question, an appointment, a message, or a transfer to someone on your team.
03
Your Team Gets Notified
Your team gets a structured summary of every call, including what was discussed, what actions were taken, and any follow-up needed.
Built for Real Business Calls
HIPAA-Compliant Call Flows
Sensitive calls run through Telnyx on dedicated infrastructure, so patient scheduling, appointment reminders, and intake can meet HIPAA requirements.
Auto-Scaling Infrastructure
Runs on Google Cloud Run and handles one call or a hundred at once without configuration changes.
Direct Audio Streaming
Audio goes from the telephony provider to the AI over SIP and never passes through your server, which keeps latency low and leaves you nothing to host.
Professional Voice Persona
A natural-sounding voice that greets callers in your business’s name.
Team Notifications
Caller details and request summaries go to Slack, email, or your CRM.
Flexible Telephony
Works with Twilio, Telnyx, or both. Use Telnyx when calls need to meet HIPAA requirements.
Tell us what you’re building
Send a few details about the project and we’ll get back to you.
Prefer to talk? Call (909) 257-7390.