Windrush Voice
The AI phone agent that replaces your IVR.
Your AI Phone Agent, Always Ready
Most phone systems, even ones with natural-sounding voices, still force callers through scripted decision trees. Windrush Voice is different. It’s an AI phone agent that actually listens, understands what callers need, and responds in real conversation. No menus, no prompts, no pre-recorded paths.
Voice handles calls the way your best employee would. It can collect information, answer questions, route to the right person, hand off to a live agent, or take action on behalf of your business. No hold music, no phone trees, no missed calls.
Why Voice Replaces Traditional IVR
Traditional IVR
Rigid menu trees that force callers through numbered options
Callers abandon calls when they can’t reach the right department
After-hours calls go to generic voicemail
No context about what the caller needs until a human picks up
Windrush Voice
Natural conversation
Callers speak normally and the AI understands their intent without menus or prompts.
24/7 availability
Every call is answered immediately, day or night, weekends and holidays included.
Instant summaries
Call summaries, action items, and key details delivered to your team in real time.
Seamless handoff
Your team gets full context before returning the call, so the conversation picks up right where it left off.
How Windrush Voice Works
From incoming call to team notification in seconds.
01
Caller Dials Your Number
An incoming call hits your business number. Audio is routed directly to the AI via SIP trunking. No servers in the middle, no latency.
02
AI Answers Naturally
Voice greets the caller with a professional persona and engages in natural conversation. It can answer questions, collect information, hand off to a live agent, or take action depending on what the caller needs.
03
Your Team Gets Notified
Your team gets a structured summary of every call, including what was discussed, what actions were taken, and any follow-up needed.
Built for Real Business Calls
HIPAA-Compliant Call Flows
Handle sensitive calls through Telnyx with dedicated infrastructure. Patient scheduling, appointment reminders, and intake workflows that meet compliance requirements.
Auto-Scaling Infrastructure
Deployed on Google Cloud Run. Handles one call or a hundred simultaneous calls without configuration changes.
Direct Audio Streaming
Audio flows directly from the telephony provider to the AI via SIP. It never touches your server, reducing latency and simplifying your architecture.
Professional Voice Persona
A natural, professional voice that represents your brand. Callers interact with an agent that sounds human, not robotic.
Team Notifications
Caller details and request summaries arrive wherever your team works, whether that’s Slack, email, or your CRM.
Flexible Telephony
Works with Twilio, Telnyx, or both. Choose your provider based on your needs, including HIPAA requirements.
Ready to Replace Your Phone Tree?
Tell us about your call volume and workflow. We’ll show you how Windrush Voice fits into your existing phone system.
Or call us directly: (909) 257‑7390